Contact Us
Get in contact with us for any store inquiries (Community Events, etc.). Product concerns? Feel free to send a message with your questions about shipping or refunds.
Mon: Closed
Tue-Thu: 12-7PM
Fri-Sat: 12-8PM
Sun: 11AM-5PM
General FAQ's
Everything you need to know about Dragonheart!
What is Dragonheart?
Dragonheart is a place of wonder and imagination. Whether you're looking for shiny new dice to add to your collection, or maybe starting out and needing supplies to get started on your journey, Dragonheart is here to help you get started on the long road ahead.
How long will Shipping take?
Shipping times vary based on the selected method. Standard shipping typically takes 5-7 business days, while expedited options can arrive within 1-3 business days. International orders may take longer depending on customs processing. We ask that you give us 1-3 business days to prepare the shipment to be sent out.
What is the refund process?
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.
What is a liquid core dice?
Liquid core dice are specially made dice that contain a liquid (usually water) and another addition (glitter, a ball containing a cats face on it, etc.). Be careful when leaving liquid core dice out in the cold, as the water may freeze and cause damage to the dice.
What are your operating hours?
We are open Tuesday to Sunday 12PM-7PM, Friday and Saturday 11AM-8PM, and Sunday 12PM-5PM. We are closed on Mondays. If you need to contact us outside of operating hours, we will get back to you as soon as we can.

Meet the Owner
Hello, my name is Christian! I’m the new owner of Dragonheart Dice. Feel free to reach out for any information related to the store, events, or DnD!